JARDINE RESTAURANT GROUP
BIRDLAND (HONG KONG) LIMITED
KFC HONG KONG
Privacy Policy
KFC Hong Kong managed by Jardine Restaurant Group and Birdland (Hong Kong) Limited (together referred hereinafter as “KFC”, “we”, “our” or “us”) takes your privacy very seriously and wishes to assure you that your personal information will be treated as confidential. This is how we will manage information we collect from you through our websites and online services, including our website at kfchk.com, our mobile application (the “KFC App”) and any other owned or operated websites and online services that link to this Privacy Policy (collectively the “Sites”) and through our restaurants/outlets (“Services”). We will meet the standards of personal data privacy protection in complying with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”) as amended from time to time.
1 | Types of Data We Collect
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2 | Purposes for Collection and Use of Data
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3 | Use of Data in Direct Marketing
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4 | Disclosure of Information to Third Parties
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5 | Security of Accuracy of Data The Data we collect from you are stored in limited-access servers or are encrypted and transferred to other servers of the authorized third parties listed in section 4.1 above. We will maintain safeguards to protect the security of these servers and your Data. The security of your Data depends on the protection by you of your login password. Please do not disclose your login password to unauthorised people. We shall take reasonable steps to keep your Data as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used. Data that is used on an ongoing basis, including information that is disclosed to third parties, will generally be kept accurate and up-to-date. You can update or correct the Data held by us in accordance with section 9. | ||||||||||||||||||||||||||||||||||||||||||||||||||||
6 | Cookies Your orders will be retained in a database for statistical purposes in order to improve the quality of our service. We also collect other non-personally identifiable information when you visit/use our Sites which may include your IP address and what browser you are using. We do this by sending small amounts of data called Cookies to your browser. Most browsers are initially set up to accept cookies. You can set your browser so that it refuses cookies if you wish. The non-personally identifiable information can be used to evaluate how our customers use and navigate our Sites, including the number of visitors and the frequency and length of their visits, in order to improve the quality of our service. | ||||||||||||||||||||||||||||||||||||||||||||||||||||
7 | Retention of Data We will not keep your Data longer than is necessary for fulfilment of the purposes specified above for which they are, or are to be, used. Data provided by you is retained if the purpose for which the Data was collected still exists, it is so required by law, statue or regulation, or it is in the public interest. | ||||||||||||||||||||||||||||||||||||||||||||||||||||
8 | Children We do not knowingly accept information from children under the age of twelve (12) as they are not eligible to use our Sites and/or Services and must not submit any Data to us. However, as we may not be able to distinguish the age of persons who use/access our Sites and/or Services, our Privacy Policy applies to all who use/access our Sites and Services. If a child has provided us with personal information without the consent of his parent or guardian, the parent or guardian should email us to request the removal of the information. | ||||||||||||||||||||||||||||||||||||||||||||||||||||
9 | Data Access and Correction You may at any time request access to or update/correct your Data held by us. You may also ask us to delete you or your Data from any active mailing or distribution list. If you would like to obtain a copy of your Data held by us in order to correct or delete it from our database, please contact our Customer Service Officer via our Customer Service Hotline on +852 2180-0000 or at CustomerService@jrghk.com. If you choose to unsubscribe from our promotional emails or if you have any questions or comments, please contact our Customer Service Officer via our Customer Service Hotline on +852 2180-0000 or at CustomerService@jrghk.com. Your unsubscribe request will take effect on the tenth working day from day of receipt of request. If you are a registered KFC Crispy Fan Club Member, you may also choose not to receive marketing notifications from us via your mobile telephone by selecting the unsubscribe option available in your profile settings page in the KFC App.
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10 | Third-party Websites Our Privacy Policy does not extend to third-party websites that may be linked from our Sites or from any other broadcast affiliated with us. | ||||||||||||||||||||||||||||||||||||||||||||||||||||
11 | General By using our Sites and Services, you signify your consent to our Privacy Policy. We reserve the right to change this Policy at any time without prior notice and you are advised to check it on a regular basis. In case of discrepancies between the English and Chinese versions, the English version shall apply. | ||||||||||||||||||||||||||||||||||||||||||||||||||||
This policy was last updated on 15 May 2022.
Thank you for visiting our Sites and/or using our Services.